Comprehensive Service Agreements
A TouchMate support agreement allows you to feel confident about your technology solution. Through our network of certified partners, we can offer our services worldwide with a tailored on-site service.
We offer both hardware and software maintenance service level agreements (SLA’s) from our base package that offers unlimited phone, web, and email support for troubleshooting, through to an extended warranty that includes all parts, labor and freight costs covered for returns and replacements.
TouchMate has developed and deployed hundreds of solutions and we’re well equipped to provide comprehensive support for your investment.