Faster Service Means Shorter or NO Lines
Never miss an opportunity to customize or up-sell
Reduce Food Loss Costs associated with incorrect orders
Increased Customer Satisfaction Scores from Happy Diners
Reduced Operations Cost with Better Scheduling
One thing all restaurant owners know is that reduced ticket times lead to happy guests and increased check values. With TouchMate’s self-ordering kiosks diners can place, customize, and pay for their orders; allowing your customers to move more efficiently from ordering to dining and you to focus on serving more patrons.
Nowadays we are all doing more with less, and relying on busy staff to prioritize upselling when they are just trying to keep themselves out of the weeds is often a missed opportunity. NEVER MISS AN OPPORTUNITY AGAIN! Kiosks combined with a loyalty program that prompts users to add previously ordered items before checkout, so you’re ensured to provide relevant, targeted offerings to each of your guests.
Did you know the simple act of removing one unwanted ingredient from a dish could help increase your bottom line? We bet you did! Self-service kiosks encourage confident ordering and ensure guests only get the ingredients they want without fear of server amnesia while maintaining the full cost of the menu item.
Increasing customer satisfaction has long been the driving force behind loyalty and retention. Self-service kiosks place guests in the driver seat. Patrons can curate their own experience, and couple that with quicker service and accurate orders a restaurant can easily expect a significant increase in customer satisfaction scores leading to higher revenue.
Self-Service kiosks help you better understand and manage personnel demands in your restaurant based on time, day, and season so you can always be prepared with the proper level of staffing. Plus, with self-ordering, you reprioritize your staff’s focus to key areas necessary to keep customers happy and coming back.
TouchMate’s extensive history in the self-service industry has taught us how to design and build kiosks that can handle virtually anything that users throw at it while also offering exceptional designs of equipment that look good, and represent your brand. We’ve also learned that one size does NOT fit all and your needs are most likely unique. That’s why we offer a variety of options from floor-mounted to wall-or-counter-mounted kiosks. There is no limitation on how you can implement self-service in your restaurant when you partner with TouchMate.